Assistant Manager – Lark Inn

Assistant Manager – Lark Inn
Reports to:  Manager of Lark Inn
Department:  Residential Programs

The primary role of the Assistant Manager is to assist the Program Manager of the Lark-Inn Emergency Shelter in overseeing the development, implementation, and day-to-day operations of the Lark-Inn Emergency Shelter.

Particular emphasis is placed on working in the milieu to provide immediate support and feedback to direct line staff. This position also focuses on effective provision of services at the Lark-Inn Shelter. Responsibilities include supervision of residential counselors, volunteers and interns; development and implementation of program services; management of the weekly site schedule; ensuring compliance with grants and budgets and providing overall support to the program team. The Assistant Manager is also a member of the agency’s middle management team. 


DUTIES AND RESPONSIBILITIES

  • Along with Program Manager, oversee day-to-day operations of program services for youth ages 18-24 at the Lark-Inn.
  • Ensure the provision of basic services, meals, special projects/activities, and an emotionally and physically safe, clean, and supportive atmosphere.
  • Provide weekly staff supervision for 9-12 residential counselors.
  • Take primary responsibility for the effective operation of all client services at the Lark-Inn Emergency Shelter.
  • Participate in the recruitment, hiring, training, and ongoing development of Lark-Inn Emergency Shelter program staff.
  • Provide guidance to all program volunteers.
  • Coordinate program coverage and scheduling.
  • Oversee data collection and ensure its’ timely submission.
  • Represent agency at community meetings/activities, when appropriate.
  • Attend and participate in all agency management meetings.
  • Manage multiple program crises through participation in agency’s pager rotation.
  • All other duties as assigned.


PROFESSIONAL PERFORMANCE

  • Maintain professional standards of performance, demeanor and appearance at all times.
  • Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
  • Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
  • Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
  • Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
  • Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
  • Maintaining the strictest of confidentiality.
  • Ability to work with a diverse staff and excel in a multi-cultural environment.

SKILLS AND ABILITIES

  • Excellent written and verbal communications skills.
  • Must be a self-starter with excellent follow-through skills
  • Ability to work late nights several evenings/week.


ADDITIONAL QUALIFICATIONS

  • Bachelor’s Degree in a related field; Master’s Degree preferred. 
  • Three to five years of experience working with adolescents. 
  • 1 – 2 years supervisory experience preferred.
  • Experience working with youth is highly desired, especially at-risk, high risk, homeless or runaway youth and with diverse staff, clients, and volunteers.

 
HOW TO APPLY

Submit a cover letter and resume to am-li@larkinstreetyouth.org. Include the job title “Assistant Manager – Lark Inn” in the subject line of your email.

Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

PLEASE DO NOT CALL OR STOP BY THE AGENCY.